Privacy Policy for Midland Orthodontics

Effective Date: 07/17/2025

At Midland Orthodontics, accessible from https://midlandorthopoway.com, one of our top priorities is the privacy and protection of our visitors’ information. This Privacy Policy outlines the types of personal information we collect, how we use it, and your rights related to your data. This policy applies only to our online activities and does not apply to information collected offline or via other channels.

Consent

By using our website, you hereby consent to our Privacy Policy and Terms and Conditions, and agree to its terms.

Information We Collect

You may be asked to provide personal information at various points on our website. This includes, but is not limited to:

• Name
• Email address
• Phone number
• Mailing address
• Company name (if applicable)
• Any content provided in contact forms or messaging (e.g., appointment requests, file uploads)

When you contact us directly or register for an account, we may collect additional information such as:

• Details of your communication
• Attachments you send
• Preferences and interests
• Device/browser data

How We Use Your Information

We use the collected information in the following ways:

• To provide, operate, and maintain our website
• To personalize and improve your website experience
• To respond to inquiries and provide customer support
• To send appointment reminders, service updates, or promotional messages
• To detect and prevent fraudulent activity
• To comply with legal obligations

SMS Communication & Consent

By providing your mobile number and opting in, you consent to receive SMS communications from Midland Orthodontics. These may include:

• Appointment reminders
• Customer service messages
• Follow-up care information
• Occasional promotional updates

If you consent to receive SMS from Midland Orthodontics, you agree to receive appointment reminders, customer care messages, and service updates via text. Reply STOP to unsubscribe; HELP for help. Msg & Data rates may apply. Messaging frequency may vary. Visit https://midlandorthopoway.com/privacy-policy for our full Privacy Policy and Terms and Conditions.

No mobile opt-in message consent will be shared with third parties or affiliates for marketing purposes.

Log Files

Midland Orthodontics uses standard log files which collect the following:

• IP addresses
• Browser types
• ISP
• Date/time stamps
• Referring/exit pages
• Click counts

These data points are not personally identifiable and are used solely for analyzing trends, administering the site, and demographic tracking.

Cookies and Web Beacons

We use cookies to store visitor preferences and customize content based on your browser type. You can disable cookies through your browser settings.

Advertising Partners

We may work with third-party advertising networks that use cookies, JavaScript, or Web Beacons. These third parties may automatically receive your IP address when serving ads. Midland Orthodontics has no control over the cookies used by these advertisers.

We encourage you to review the privacy policies of any third-party advertisers you interact with.

Data Sharing

We do not sell, trade, or rent users’ personal identification information to others for marketing purposes. We may share your data with trusted service providers who assist in operating our website or conducting business—only when those parties agree to keep your information confidential.

CCPA Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request disclosure of data collected
• Request deletion of your personal data
• Opt-out of the sale of personal data (we do not sell data)

We will respond to any verified requests within one month. Please contact us to exercise any of these rights.

GDPR Data Protection Rights (EU Residents)

You have the right to:

• Access your personal data
• Rectify incorrect data
• Request erasure of data
• Restrict data processing
• Object to processing
• Request data portability

We will respond within one month. Please contact us for any such request.

Children’s Privacy

We do not knowingly collect information from children under 13. If you believe your child provided us with personal data, please contact us immediately, and we will take prompt steps to remove it.

Terms and Conditions

By accessing our website, you agree to be bound by our Terms and Conditions found below. These terms govern your use of our services and communications.

Terms of Use

We collect information such as: internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, keystrokes, movement, and number of clicks. That information is used to analyze trends, administer the site, perform data security, and gather broad demographic information for aggregate use. By submitting information, you consent and opt-in to receive emails, calls and text messages from the company. You may contact us to alter or revoke consent at any time. This form is HIPAA compliant, ensuring the security and privacy of your personal health information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: info@midlandorthopoway.com Phone: 858-883-4860 Website: https://midlandorthopoway.com

Accessibility

 For ease of access, this Privacy Policy is available via the footer on every page of our website. We encourage all users to review it regularly for updates.